Privacy Policy

Depending on how you use SUPA, this may include:

• Account details such as your email address and profile name.
• Information you enter for a service or plan order.
• Payment method details, a transaction reference, and the number used to send a manual payment.
• Payment confirmation files you upload, such as a receipt image.
• Messages and details you provide when contacting support.

We use information to create and secure your account, prepare and fulfill orders, verify submitted payment confirmations, show order status, provide customer support, and maintain reliable service records. We may also use necessary technical information to protect the site and investigate misuse.

Information is made available only as needed to operate SUPA—for example, to our hosting and technology providers, staff reviewing an order or payment, or a service provider when details are needed to fulfill the service you requested. Payment confirmation images are used for payment review and related support.

We keep account, order, payment, and support information for as long as needed to operate your account, complete and support transactions, maintain service records, and meet applicable obligations. Access to private account and payment information is limited to the systems and people who need it for these purposes.

You can contact us to ask about personal information associated with your account or request a correction. Some transaction information may need to remain available for order history and recordkeeping. Contact info@suba.bi or use the support area in your account.

SUPA uses essential browser storage and session data to keep you signed in, protect account actions, and make the site work. Your browser settings can control cookies, though disabling essential storage may prevent some features from working.

We may update this policy as the service changes. The latest version and update date will be posted on this page.